Blog Post How data analysis of customer reviews could have helped WOW Air avoid a shut-down by Robyn Fadden, Keatext May 3, 2019
Blog Post Showing Customers That You Care In 5 Subtle Ways, by Sarah Pierce, Verde Group April 25, 2019
Blog Post, Français L’impact d’une mauvaise expérience client sur les émotions et les comportements, By Marc-Antoine Claveau, SOM April 12, 2019
